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Frequently Asked Questions

Everything you need to know about caring for your pets in Kochi.

General Clinic Information

Where is your clinic located, and do you serve areas outside of Kochi?
We are located in Elamakkara, Kochi. We serve pet parents across the city, including Edappally, Kakkanad, Fort Kochi, and Aluva. If you are unsure whether we cover your area for a home visit, please call us.
Do I need to book an appointment, or do you accept walk-ins?
We welcome walk-ins for urgent concerns, but booking is recommended for faster service and dedicated attention. Call +91 807 535 2996 to book.
What should I bring to my pet’s first visit?
Bring previous medical records, vaccination history, and a list of medications. Notes on your pet’s diet and behavior are also helpful.

Our Services & Experience

What kind of experience does your veterinary team have?
Led by Dr. Shabna Kabeer, our team has over 5 years of dedicated veterinary practice and provides compassionate, evidence-based care.
What services do you offer at your clinic?
We offer:
  • Routine wellness exams & vaccinations
  • Dental care
  • Soft-tissue and orthopedic surgeries
  • Diagnostic imaging
  • Nutritional counseling
  • Personalized home visits across Kochi

Pet Health in Kerala

Are there any specific health concerns for pets in Kochi?
Yes. Kerala’s humid climate can increase risks of tick-borne diseases, skin infections during monsoon, and heat stress. We guide families with local preventive care.
What should I do if I suspect my pet has tick fever or a skin issue?
If you notice symptoms like lethargy, poor appetite, fever, or excessive scratching, bring your pet in or book a home visit as early as possible.

Emergencies & After-Hours

What should I do in a pet emergency after hours?
Call our emergency contact at +91 807 535 2996. We will guide immediate first-aid steps and the next safest action.
How can I help make my pet’s visit less stressful?
Use a secure carrier or leash, speak calmly, and bring a familiar toy or treat. This usually helps pets stay more relaxed during the visit.

Preventive Care

How often should I bring my pet in for a check-up?
Adult pets typically need annual wellness exams. Puppies and kittens usually need visits every 3–4 weeks until around 16 weeks for core vaccinations.
Do you offer guidance on pet nutrition?
Yes. We provide nutrition guidance based on breed, age, activity level, and health conditions.

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